At PRADOTU, we take pride in providing high-quality digital products, including kids’ workbooks and coloring books. Before making a purchase, we encourage you to review the product descriptions and preview images carefully to ensure that they meet your needs.
Digital Products – No Returns
Since our products are digital downloads, we do not offer returns. Once a digital product has been successfully purchased and downloaded, it cannot be returned.
No Refunds
All sales of digital products are final. Due to the nature of digital goods, we do not provide refunds after a purchase has been completed and the product has been downloaded, except where required by law. We encourage you to carefully review product details before purchasing.
Exceptional Circumstances
In the unlikely event that you experience an issue with the download or if the file is corrupt, please contact our support team within 7 days of your purchase. We will work with you to resolve any technical issues and ensure you can access your product.
Contact Us
If you have any questions or concerns regarding your order, please reach out to us at 3nizou@gmail.com, and we will be happy to assist you.
This policy clearly communicates that there are no returns or refunds for digital products while still offering customer support for technical issues.